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I didn't see another forum section that seemed to fit this question and everything that came up when I searched for NEherp were related to deals they were having. I purchased something from their website 5 days ago and received an email receipt and it was charged to my bank account. Since then I have received no information about shipping (I purchased some isopods) and I sent their support an email and have received no response. Has anyone else had issues with them? Their selection of stuff seems great and I have been ordering a little bit from a lot of different vendors to try and support more vendors in the hobby and to just see how good most of them are to see if I should order from them in the future.
TLDR: Ordered Isopods from NEherp 5 days ago, have not heard anything about it since other than receipt and charged the amount in bank. Attempted to contact customer support but no reply. Should I just try and get a refund and order somewhere else or wait?
TLDR: Ordered Isopods from NEherp 5 days ago, have not heard anything about it since other than receipt and charged the amount in bank. Attempted to contact customer support but no reply. Should I just try and get a refund and order somewhere else or wait?