Member since 2011, 77 posts, 38 likes received,... now forced to start over? - Dendroboard
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  #1 (permalink)  
Old 08-30-2016, 12:23 AM
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Default Member since 2011, 77 posts, 38 likes received,... now forced to start over?

I'm a teacher and had to change my screen name over a privacy issue. My students got interested enough in dartfrogs to start posting on these forums and I'm not allowed to interact with them directly via social media so I changed my screen name so it wouldn't create an issue (my other was my actual first name and last initial... never needed the privacy)... I changed it in my account and now it shows that I have nothing... can't post in classifieds and can't buy/sell frogs unless people check their personal messages. The response I get is "well just post and you'll get it back"... 25 "useful" posts to get back my privileges? Who determines what is useful and if someone can determine if my posts are useful then someone can fix my account. I understand the problem of hackers but I feel like I'm being mistreated.
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Old 08-30-2016, 12:23 AM
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Default Re: Member since 2011, 77 posts, 38 likes received,... now forced to start over?

Apparently since 2010 actually... at least that transferred to my account?
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Old 08-30-2016, 03:10 AM
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Default Re: Member since 2011, 77 posts, 38 likes received,... now forced to start over?

I've pointed this out to Vertical Scope.

Hopefully they'll be able to help you out.

s
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Old 08-30-2016, 11:51 AM
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Default Re: Member since 2011, 77 posts, 38 likes received,... now forced to start over?

thank you.
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Old 08-30-2016, 06:59 PM
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Default Re: Member since 2011, 77 posts, 38 likes received,... now forced to start over?

Hey there,

Can you send me a PM with your old username and email address? I don't see 77 post in this account so I'm assuming you're referring to an older one.

lee
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Old 08-30-2016, 08:59 PM
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Default Re: Member since 2011, 77 posts, 38 likes received,... now forced to start over?

thanks for checking in on it - pm sent.

Was getting frustrated that I was just told to read the rules over and over. I don't normally need to anonymity but had to change my screen name to a less obvious one for my employer. I changed under account settings, thinking it wouldn't disrupt my account. Apparently it did, but it didn't change my join date, just my posts, likes, etc.

Thanks again for working on it.
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Old 08-31-2016, 03:56 PM
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Default Re: Member since 2011, 77 posts, 38 likes received,... now forced to start over?

hey there,

has lee got this resolved for you? let me know.

~Shane
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Old 08-31-2016, 07:39 PM
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Default Re: Member since 2011, 77 posts, 38 likes received,... now forced to start over?

From what I knew of the problem - it's solved.

s
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hey there,

has lee got this resolved for you? let me know.

~Shane
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Old 09-01-2016, 12:46 AM
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Default Re: Member since 2011, 77 posts, 38 likes received,... now forced to start over?

Thanks guys... I think it's solved. I really appreciate you guys working on it.
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