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Old 06-26-2016, 03:25 PM
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Ever since the password change the site does not "remember me". I have to sign in with my user name & password every time. Anybody else having that issue? Is it in the process of being fixed?
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Old 06-26-2016, 03:28 PM
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Default Re: signing in

Yep! Same here.
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Old 06-26-2016, 03:59 PM
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I had the same problem, but google chrome can remember my password, so if I tell chrome that it can, it fixes it. It was a pain before.
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Old 06-29-2016, 10:56 AM
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It's starting to get REALLY annoying having to log into the board every time I want to access it. MODS - is there a fix coming for this?
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Old 06-29-2016, 12:32 PM
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I haven't had any issues.
I received an email with my new password, I typed it in, checked the " remember me" box and everything is working as it did before.
Seems like whatever issues people are having, have more to do with their personal devices, personal settings, or simply user error. Which is the case 99% of the time with issues like this.
Have you tried turning it off and back on again?
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Old 06-29-2016, 01:09 PM
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Default Re: signing in

Hey Guys,

Just a heads up, the Moderation team unfortunately can't help with any of this stuff. Pretty much all we can do is edit posts and threads. The Admin team handles site-level and user account modifications. We are doing our best to continue to alert them to issues, and they do receive notices when people post in this specific Dendroboard.com Feedback, Help Desk & Questions subforum. Unfortunately, they are also doing this across many many other sites as well right now, so response time may be a bit slow. Your patience and understanding is appreciated.

If you have an urgent issue that you need admin for, you can find their profiles here: Moderators/Admins
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Old 06-29-2016, 01:22 PM
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Whoops, one more thing...

For stuff like this, the more information you can provide the better. It may help them identify the issue quicker if you list what type of browser, what type of device, etc.
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Old 06-29-2016, 04:41 PM
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Quote:
Originally Posted by carola1155 View Post
Hey Guys,

Just a heads up, the Moderation team unfortunately can't help with any of this stuff. Pretty much all we can do is edit posts and threads. The Admin team handles site-level and user account modifications. We are doing our best to continue to alert them to issues, and they do receive notices when people post in this specific Dendroboard.com Feedback, Help Desk & Questions subforum. Unfortunately, they are also doing this across many many other sites as well right now, so response time may be a bit slow. Your patience and understanding is appreciated.

If you have an urgent issue that you need admin for, you can find their profiles here: Moderators/Admins
Thanks for letting us know that Tom.

Just in case they read this I have Windows 8 and I'm using Mozilla Firefox.
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Old 06-29-2016, 07:39 PM
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Default Re: signing in

I've had the same problem with it logging me out all the time now, which has never been a problem before the security breach and subsequent updates. I use win 10 and chrome browser.
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Old 06-30-2016, 06:36 PM
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Default Re: signing in

Hey everyone

No changes were made to the site's remember me functions so it should be working as advertised. Could you please clear you cache and cookies and give it another go? Next step would be to remove your saved password for this site from your browsing history.
With any changes to passwords if the browser hadn't updated the saved password correctly, it could be pulling a bad cookie and trying to log you in with the old password, resulting in you not being logged in when you revisit the site.

Dayle
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