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  • 1 Post By pdfCrazy
  • 1 Post By carola1155
  • 3 Post By Spaff
  • 1 Post By Admin_Yungster
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  #1 (permalink)  
Old 06-25-2016, 07:27 PM
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Default Cannot login security breach

I cannot login or reset my pw. I no longer use the email or have access to the one when i created my account. I need a mod to reset. Strangley, i can access my account using tapatalk on my phone? My username is Pdfcrazy my CURRENT email is [email protected]

Sent from my SM-G900T using Tapatalk
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  #2 (permalink)  
Old 06-25-2016, 07:31 PM
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Default Re: Cannot login security breach

This "security breach" seems false or some kind of phishing if i can still login via Tapatalk, but not the website. Its the same pw for both, but cannot login via PC.

Sent from my SM-G900T using Tapatalk
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Old 06-25-2016, 07:39 PM
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Default Re: Cannot login security breach

I've moved this thread from the general discussion to the Dendroboard.com Feedback, Help Desk & Questions forum. In the future, please post things like this here. It alerts the admins so they can help out.

Also, the admins have started a thread about this here already:
http://www.dendroboard.com/forum/den...ty-update.html
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Old 06-25-2016, 07:51 PM
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Default Re: Cannot login security breach

Maybe you could help me instead of just moving my thread Tom?

Sent from my SM-G900T using Tapatalk
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Old 06-25-2016, 07:57 PM
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Default Re: Cannot login security breach

Or... maybe I'm doing exactly what I can do to help you.

Mods don't have the ability to change anything with people's accounts. You need help from an Admin. Me putting this thread here alerts the admins to handle it.

I'll let them handle this going forward. Good luck and have a nice day!
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Old 06-25-2016, 08:17 PM
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Default Re: Cannot login security breach

Unfortunatly, Admins are not active on the weekends....and take days to respond
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Old 06-25-2016, 09:10 PM
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Default Re: Cannot login security breach

I was able to login via tapatalk too, after the admins force-changed my pw. I suppose that Tapatalk has it's own method to login into handled forums, so the pw change seems to have no effect over there. The change remains valid on a PC or also on mobile, but through a browser. This hypothesis is supported by the fact that Tapatalk "seems" to not provide a pw at all when you register to a forum via itself. In this case you will be able to login only via the app and not via the browser, simply because you don't have a pw to use. Then, if you go on the forum's website and register using the same mail, once on Tapatalk you can login via its button or via username and pw, and the user will be always the same.

Hope it makes sense and could help.
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Old 06-25-2016, 09:12 PM
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Default Re: Cannot login security breach

Chris, Vertical Scope posted, at the very latest, earlier this week that this change was going to occur. If it was such an urgent matter, you should have notified them at some point this week after they posted the notice.

And please reduce the snarkiness within your posts directed to us (especially since you're posting from multiple profiles). This is done 100% on a volunteer basis and dealing with this is honestly the last way I want to spend a Saturday.
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Old 06-26-2016, 02:21 AM
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Default Re: Cannot login security breach

Zack, there are two of us here. This is the other half's profile rarely used (since only one person is allowed to use a profile per rules). Right now, since we cannot recover Pdfcrazy, it is the only access we have. We both work full time jobs in addition to taking care of hundred of frogs, monitors and geckos. I do not have the time to spend surfing all the different forum categories anymore like I used to be able to do. I never saw any Post tucked away in the corner of the forum that I rarely visit anyway. I realize policing this community is on a volunteer basis. I am a little frustrated vertical scope would choose to do this change over the weekend knowing they would have no one around to assist in versus maybe on a monday.

Good day
DartfrogHaven

Last edited by DartFrogHaven; 06-26-2016 at 02:28 AM.
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Old 06-28-2016, 05:02 PM
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Default Re: Cannot login security breach

Well then, little do you know, we have people working the weekend, but we also have a high number of sites so sometimes you may not get answered on a weekend if it is not urgent.

We have a large amount of forums with log in issues and it is taking us a bit longer then normal to get to them.

Now that, that is out of the way, lets focus on getting you back into the account instead of pointing fingers in the wrong direction.
Thank you Mods for being amazing and helping where you can!!!!

Users with no access to their accounts, shoot me a PM and i will get you back in.

Helena
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Old 06-28-2016, 05:04 PM
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Default Re: Cannot login security breach

Quote:
Originally Posted by pdfCrazy View Post
I cannot login or reset my pw. I no longer use the email or have access to the one when i created my account. I need a mod to reset. Strangley, i can access my account using tapatalk on my phone? My username is Pdfcrazy my CURRENT email is [email protected]

Sent from my SM-G900T using Tapatalk

Changed your email for you

Helena
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